Terms of service

These terms apply when you use liddyhome.com.au or buy a piece from Liddy Home. Liddy Home is a registered business name, ABN 84 612 027 729, based in Sydney, NSW. In these terms "we" and "us" means Liddy Home.

Our pieces

Every piece we sell is antique, vintage or second-hand, and most are one of a kind. We describe each piece as honestly as we can, including its condition, materials and measurements. Ages are our best estimate from the construction, materials, marks and what the dealer told us. Old pieces show wear, repairs and marks from use, and we point out anything significant in the listing. Colours can look a little different on screen.

Unless a listing says otherwise, pottery and serving pieces are sold for display. Please ask us before using a piece with food or drink.

Prices and payment

Prices are in Australian dollars. Payment is taken in full when you place your order. Delivery is not included in the price. Smaller pieces have a fixed delivery price shown at checkout; furniture and larger pieces are quoted. See our Shipping Policy.

Orders

Your order is accepted when we send you an order confirmation. Because each piece is one of a kind, it can occasionally sell in person or through another enquiry at the same time. If we cannot supply a piece you have ordered, we will tell you straight away and refund you in full.

Delivery and collection

After you order, we will contact you within one business day to arrange delivery or collection. For smaller pieces, delivery is charged at checkout. For furniture and larger pieces, delivery is quoted separately and nothing is booked until you agree to the price. If you would rather not go ahead with the delivery quote, you can collect the piece from us in Sydney instead, or cancel the order for a full refund. Risk in the piece passes to you when it is delivered or collected.

Returns and problems

We do not offer refunds or exchanges if you simply change your mind. If there is a problem with your piece, please see our Refund Policy. Nothing in these terms limits your rights under the Australian Consumer Law.

Our website

The photos, text and design on this website belong to Liddy Home. Please do not copy or reuse them without our permission. We handle your personal information as set out in our Privacy Policy.

Liability

To the extent the law allows, we are not responsible for indirect or consequential loss. This does not affect any guarantee or remedy you have under the Australian Consumer Law.

General

These terms are governed by the laws of New South Wales, Australia. We may update these terms from time to time; the version on this page when you place your order applies to that order.